Privacy Policy ramli888

1. Introduction and Scope of This Policy

ramli888 (referred to as "we", "our platform" or "ramli888") is an online gambling platform operator licensed under international licensing. This Privacy Policy describes our practices in managing personal information collected through the website ramli888.onl, related mobile applications, and all services we offer.

This Policy applies to all users who register an account, make a deposit, use gaming services, or simply browse our website. By using any part of the ramli888 platform, you agree to the collection and use of information as described in this document.

2. Personal Information We Collect

We collect various types of information depending on the nature of your interaction with our platform:

Account Registration Information

• Full name as per official identification document
• Identity card number (MyKad) or passport for identity verification purposes
• Active email address
• Mobile phone number
• Date of birth (to verify the 21+ age requirement)
• Account password (stored in encrypted form)

Financial and Transaction Information

• E-wallet account details (Touch 'n Go eWallet, DuitNow) used for deposits and withdrawals
• Bank name and account number for FPX transactions
• Cryptocurrency wallet address for USDT, BTC or ETH transactions
• Deposit, withdrawal and gaming activity history

Technical and Usage Information

• IP address, device type, operating system and web browser
• Access log data including time and date
• Cookies and session tokens
• Pages visited and time spent on the platform

3. Purposes for Using Information

The personal information we collect is used for the following purposes:

• Identity verification: Ensuring all users meet the minimum age requirement of 21 years and preventing identity fraud.
• Account management: Allowing you to log in, manage your account, download statements, and change personal settings.
• Payment processing: Verifying and securely processing deposit and withdrawal transactions through supported payment methods.
• Fraud prevention: Detecting suspicious activity, misconduct or money laundering attempts.
• Service communications: Sending notifications related to your account, bonuses, security updates and platform information.
• Regulatory compliance: Meeting international licensing requirements and applicable laws.
• Customer support: Helping resolve enquiries, complaints or technical issues you encounter.
• Platform improvement: Analysing usage patterns to improve the overall user experience.

4. Sharing and Disclosure of Information

ramli888 does not sell your personal information. However, we may share certain information with the following parties under limited circumstances:

• Payment processors: Payment service providers such as the Touch 'n Go eWallet, DuitNow and FPX gateways to enable financial transactions to be processed securely.
• Gaming software providers: Limited game session information is shared with gaming software providers for technical operational purposes only.
• Statutory authorities: Information may be disclosed to law enforcement bodies or regulatory authorities if required by law or court order.
• Affiliated companies: In the context of legitimate business operations, limited information may be shared with entities within the same group subject to strict confidentiality agreements.

All third parties involved are required to comply with data protection standards equal to or higher than those we practise.

5. Data Security Measures

We take our responsibility to protect your personal information seriously. Among the security measures we implement:

• Data encryption using TLS/SSL technology during data transmission
• Account passwords are stored in hashed format using strong algorithms and cannot be read directly
• Strict internal access controls — only authorised personnel may access user data
• Continuous system monitoring to detect any suspicious activity
• Regular security audits by independent parties
• Clear incident response procedures in the event of a data breach

6. Cookies and Tracking Technologies

The ramli888 platform uses cookies and similar technologies to improve the user experience. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login, session management and security. These cookies cannot be disabled.
• Performance cookies: Collect information about how the website is used to help us improve our services.
• Functional cookies: Store your preferences such as language, currency and display settings.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the full functionality of the platform.

7. Data Storage and Retention Period

Your personal information is stored on secure servers located in data centres that comply with international security standards. We retain your data for as long as your account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy.

• Active account data is retained for the duration your account remains in operation
• Financial transaction records are kept in accordance with applicable legal and regulatory requirements
• Technical log data is generally deleted after a set period unless required for an investigation
• After an account is closed, personal data will be deleted or anonymised within a reasonable period, subject to legal obligations

8. Your Rights as a User

As a ramli888 user, you have the following rights regarding your personal information:

To exercise any of the above rights, please contact our support team via live chat or send a written request to [email protected]. We will process your request within a reasonable timeframe.

9. Cross-Border Data Transfers

As ramli888 operates under international licensing, your personal information may be transferred to, and processed in, countries outside Malaysia. In such situations, we ensure that those transfers are carried out with adequate protections through:

• Legally binding data processing agreements with data recipients
• Ensuring equivalent levels of data protection are observed by all parties involved
• Use of internationally recognised standard contractual clauses

10. Amendments to This Privacy Policy

ramli888 reserves the right to amend this Privacy Policy from time to time to reflect changes in business operations, legal requirements or industry practices. Any material amendments will be communicated to you through:

• Email notification to the address registered in your account
• A clear notice on the platform's main page or login page
• An update to the "Updated" date at the top of this document

Continued use of the ramli888 platform after an amendment notice is considered your acceptance of the updated terms. If you do not agree with the amendments, please stop using the platform and contact us to close your account.

11. Contact Us for Privacy Enquiries

If you have any questions, concerns or complaints regarding this Privacy Policy or the way we manage your personal information, please contact our team:

• E-mail: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week through the ramli888 platform
• Support languages: Bahasa Melayu and English

We aim to respond to all privacy-related enquiries promptly and transparently. Your satisfaction and trust are our priority.